Privacy Policy

Last Updated: June 30, 2026

Cloves Indian Groceries & Kitchen (operated by Home Foods LLC, hereinafter referred to as the “Company,” “we,” “us,” or “our”) is deeply committed to protecting the privacy of its users. This Privacy Policy (“Privacy Policy”) is designed to help you understand what information we gather, how we use it, what we do to protect it, and to assist you in making informed decisions when using our Service. Unless otherwise indicated below, this Privacy Policy applies to any website that references this Privacy Policy, any Company website, our official mobile software applications, data collected across partnered and unaffiliated sites, as well as in-person transactions and services provided at any of our physical storefront locations. For purposes of this Agreement, “Service” refers to the Company’s service which can be accessed via our website at http://www.shopatcloves.com, through our mobile application, or in-person at any of our physical brick-and-mortar retail locations. “You” refers to you, as a user of the Service.

I. CONSENT
By accessing or using our Service, you accept our Privacy Policy and Terms of Use, and you consent to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy. In addition, by using our Service, or services across partnered and unaffiliated sites, you are accepting the policies and practices described in this Privacy Policy. Each time you visit our website, use the Service, or voluntarily provide us with information, you agree that you are consenting to our collection, use, and disclosure of the information that you provide, and you are consenting to receive emails, text messages, or otherwise be contacted as described in this Privacy Policy. Whether or not you register or create any kind of account with us, this Privacy Policy applies to all users of the website, application, physical storefronts, and the broader Service.

II. INFORMATION WE COLLECT
We may collect both “Non-Personal Information” and “Personal Information” about you depending on your interactions with our platforms and physical retail stores. 1. Non-Personal Information This includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit, preferences that are generated based on the data you submit, and the number of clicks. We track this information automatically via your browser or mobile application when you view or use the Service, including access times, device type, and operating system. 2. Personal Information This includes information that can be used to personally identify you, such as your name, billing address, shipping address, telephone number, and email address. If you purchase products and services through our online delivery service, mobile application, or kitchen orders, we collect transactional data and billing/credit card details necessary to complete the transaction.

3. Use of Cookies and Tracking Technologies
We track non-personal information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal Information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis. The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session until you delete them, while session cookies expire when you close your browser. If you choose to disable cookies, some areas of the Service may not function properly.

III. HOW WE USE AND SHARE INFORMATION
1. Personal Information In general, we do not sell, trade, rent, or otherwise share your Personal Information with third parties without your consent. We do share your Personal Information with vendors and other third-party providers who perform operational services for the Company. For example, when you provide us with personal information to complete an online order, verify your credit card, arrange for localized daily curry delivery, or return an in-store purchase, you consent to our collecting and using such information for that specific purpose, including transmitting it to our vendors (and their service providers). However, certain third-party service providers, such as payment gateways and specialized point-of-sale platforms, have their own privacy policies regarding the information we are required to provide to them. For these third-party service providers, we recommend that you read their privacy policies so you can understand the manner in which your Personal Information will be handled. Additionally, we may disclose your Personal Information if required to do so by law, in a good-faith belief that such action is necessary to comply with legal processes, or if you violate our Terms of Use. 2. Non-Personal Information In general, we use Non-Personal Information to help us improve the Service, analyze usage trends, and customize the overall user experience. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information, and we reserve the right to use and disclose such data to our partners and other third parties at our sole discretion.

IV. HOW WE PROTECT INFORMATION
We implement reasonable physical, electronic, and managerial precautions and follow industry best practices in order to protect your Personal Information and ensure that it is not accessed, disclosed, altered, or destroyed. Sensitive data transmissions, such as credit card entries, are secured via industry-standard Secure Sockets Layer (SSL) encryption protocol. However, these measures do not guarantee that your information will not be accessed, disclosed, altered, or destroyed by a breach of such precautions. By using our Service, you acknowledge that you understand and agree to assume these security and data risks.

V. PLATFORM HOSTING AND POINT OF SALE (VORI)
Our digital shopping application and Point of Sale (POS) system are hosted by Vori, Inc. (“Vori”). Vori provides us with the commercial platform that allows us to manage inventory, catalog products, handle checkout, and provide the overarching Service to you across our physical and digital storefronts. Your information, including Personal Information, may be stored through Vori’s specialized servers and cloud infrastructure. By using the Service, you consent to Vori’s collection, disclosure, storage, and use of your Personal Information in accordance with Vori’s shopper privacy policy.

VI. YOUR RIGHTS AND MARKETING OPT-OUTS
You have the right at any time to prevent us from contacting you for marketing and promotional purposes. When we send promotional communications or announcements to a user via Vori, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each individual marketing e-mail or SMS text message. Please note that notwithstanding the promotional preferences you indicate by unsubscribing, we may continue to send you critical administrative communications, including periodic updates to our Privacy Policy or emergency order notifications.

VII. AGE OF CONSENT
By using the Service, making purchases at our retail locations, or accessing our platforms, you represent that you are at least 18 years of age. The Service is not intended for individuals under the age of 18.

VIII. MERGER OR ACQUISITION
In the event that the Company (or Vori) undergoes a business transition such as a merger, corporate acquisition by another entity, or a sale of all or a portion of assets, your Personal Information may be among the business assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our (or Vori’s) assets may continue to process your Personal Information as set forth in this Privacy Policy.

IX. POLICY MODIFICATIONS
The Company reserves the right to change this Privacy Policy and our Terms of Use at any time. If we modify this Privacy Policy, we will update the posted version on our primary digital channels. Any such modifications become effective upon your continued access to and/or use of the Service five (5) days after we first post the updates or otherwise provide you with direct notice. It is your responsibility to check the website from time to time to view changes. If you do not agree to the updated terms, you must immediately cease all access to the Service.

X. CORPORATE INFORMATION, STORES, AND HOURS
If you have any questions regarding this Privacy Policy, or wish to withdraw your consent for the continued collection, use, or disclosure of your Personal Information, please contact us at: contact@shopatcloves.com.

Corporate Headquarters:
Home Foods LLC 1825 W. Chandler Blvd., Suite 2 Chandler, AZ 85224
Telephone: 480-454-1106


Chandler Store & Kitchen
1825 W Chandler Blvd #2, Chandler, AZ 85224
+1 480-454-1106
Open All 7 Days of the Week
Mon to Fri: 11:00 AM to 9:00 PM
Sat & Sun: 9:00 AM to 9:00 PM

Phoenix Store & Kitchen
1930 W Thunderbird Rd UNIT 108, Phoenix, AZ 85023
+1 602-584-3133
Open Tuesday to Sunday
11:00 AM to 2:00 PM & 4:00 PM to 9:00 PM
Monday (Limited Menu)